To support a therapist’s growing practice, we designed and implemented a fully automated onboarding process that eliminates repetitive admin work and ensures every client gets a consistent, professional experience from the start.
🎯 Goal:
Streamline the intake process—from initial form submission to client document creation and storage—without lifting a finger.
🧠 Therapist-Focused Workflow Overview:
- Google Forms
Clients begin by completing a secure intake form online. - Zapier Formatter
Captures and formats the submission timestamp for clean folder and file naming. - Google Drive
A private client folder is created automatically for document storage. - Google Drive
A shortcut is generated to keep internal records organized. - Google Drive
Intake data is saved and organized into a structured document. - Google Docs
A therapy intake document is auto-generated using a professional template with the client’s responses. - Google Drive
The system locates the document for review or sharing. - Zapier Email
An automated email sends the document to the therapist or admin staff for review and scheduling. - Google Drive
A shortcut is created for easy access. - Google Drive
File sharing permissions are set—ensuring confidentiality and HIPAA-aligned access.
⏱️ Results:
- Cut onboarding time by over 80%
- No more manual document creation or folder setup
- Consistent, compliant documentation for every client
- Professional intake experience that builds client trust
This therapist now spends more time with clients and less time with paperwork—thanks to automation.





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